Privacy Policy
What we collect, why we collect it, and what we will never do with it. Written in plain English, because you should not need a lawyer to read a ministry website.
Who we are
Grace Answers is the teaching ministry of Pastor Brandon Ball, based in Birmingham, Alabama, and operated as a ministry of Church Unlimited. This policy covers graceanswers.com and its study subdomain, study.graceanswers.com.
Questions about anything here? Write us at hello@graceanswers.com.
What we collect
Your email address, if you give it to us
If you subscribe to the newsletter, request the free chapter, or opt into the daily devotional, we store the email address you enter. That is it. We do not require your name, your church, or anything else.
What you type into Ask Grace
The Ask Grace chatbot logs the questions people ask so we can find the gaps in our teaching and write better answers. We also record a coarse, city-level location derived from your connection so we know roughly where questions are coming from. We do not store your IP address, and we do not attach your name or email to a question. If you type personal details into the chat, please assume the message is stored — so don't put anything in there you wouldn't want written down.
Basic site analytics
Like nearly every website, we use standard analytics (Squarespace's built-in stats and Google Analytics) to see which pages get read and where visitors arrive from. This is aggregate traffic data, not a profile of you.
What we never collect
- Payment information — nothing is sold on this site.
- Your name, address, or phone number, unless you volunteer it in an email to us.
- Anything about your church attendance, giving, or personal history.
How we use it
- Email: to send you the articles, the free chapter, and — only if you check the box — the daily devotional. Nothing else.
- Questions: to understand what people are actually wrestling with, so the articles, the Question Library, and the chatbot get more useful.
- Analytics: to know what's helping and what isn't.
The daily devotional is opt-in and stays opt-in. Subscribing to the newsletter does not sign you up for a daily email. You have to ask for it, and one click unsubscribes you from either one at any time.
Who else touches your data
We use a small number of standard service providers to run the site. They process data on our behalf and are bound by their own privacy terms:
- Squarespace — website hosting and analytics.
- Mailchimp — email list management and delivery.
- Google Analytics — aggregate traffic measurement.
- Supabase and Cloudflare — the databases and delivery layer behind the study tools, Ask Grace, and the daily devotional.
- OpenAI and Anthropic — the language models that generate answers in Ask Grace and Grace Check. Your question text is sent to these providers to produce a response.
That is the full list. No one else gets your data, and no one buys it.
Cookies
This site uses cookies for the ordinary, boring reasons: keeping the site working, remembering that you already dismissed a banner, and counting visits. We do not run advertising cookies or third-party ad trackers. You can block or clear cookies in your browser at any time; the site will still work.
Your choices
- Unsubscribe — every email we send has a one-click unsubscribe link at the bottom. No hoops, no exit survey, no guilt.
- Ask us to delete your data — email hello@graceanswers.com and we will remove your address from our list and delete any chat logs we can identify as yours.
- Ask us what we have — same address. We'll tell you.
If you are in the EU or UK, you have these rights under GDPR regardless. We would honor them anyway.
Children
This site is written for adults and is not directed at children under 13. We do not knowingly collect information from them. If you believe a child has submitted information to us, email us and we will delete it.
A word about the tools
Grace Check, the Grace Clarity Index, Song Check, and Find a Church evaluate public teaching content — sermons, songs, and church statements that are already published. They are not tools for surveilling people, and we do not build profiles of individuals, pastors, or congregations from your use of them.
Changes
If we change this policy, we will update the date at the top of the page. If a change is substantial — say, a new category of data — we will say so in the newsletter rather than quietly slipping it in.