Privacy Policy

Who we are

Grace Answers is the teaching ministry of Pastor Brandon Ball, based in Birmingham, Alabama, and operated as a ministry of Church Unlimited. This policy covers graceanswers.com and all of its subdomains: study.graceanswers.com (the study library), daily.graceanswers.com (the daily devotional), churches.graceanswers.com (Find a Church), and mcp.graceanswers.com (the Grace Answers app inside ChatGPT and Claude).

Questions about anything here? Write us at hello@graceanswers.com.

What we collect

Your email address, if you give it to us

If you subscribe to the newsletter, request the free chapter, or opt into the daily devotional, we store the email address you enter. That is it. We do not require your name, your church, or anything else.

What you type into Ask Grace

The Ask Grace chatbot logs the questions people ask so we can find the gaps in our teaching and write better answers. We also record a coarse, city-level location derived from your connection so we know roughly where questions are coming from. We do not store your IP address, and we do not attach your name or email to a question. Each question is stored with the time it was asked. If you type personal details into the chat, please assume the message is stored, so don't put anything in there you wouldn't want written down.

Questions asked through the Grace Answers app

Grace Answers is also available as an app inside ChatGPT and Claude. When you use it there, the question sent to Grace Answers and the answer it returns are logged the same way Ask Grace questions are, and marked with which app they came from. We record no location for these questions, and we never receive your name, your account, or the rest of your conversation. OpenAI or Anthropic handles that conversation under its own privacy policy.

Links in those answers carry a small label saying they came from the app, so our analytics can count how many visits start there. That count is aggregate. Nothing connects a question to a visit or to a person.

Answers you choose to share

If you use the share button on an Ask Grace answer, we store that one question and answer so the link works for whoever you send it to. Anyone with the link can read it. Email us and we will take a shared link down.

Church requests

If you ask us to add a church to Find a Church, we store the church name, city, and any link you give us. Your email is optional; if you include it, we send you one note when we have looked at the church and then delete the address. We add you to the newsletter only if you check that box.

Basic site analytics

Like nearly every website, we use standard analytics (Squarespace's built-in stats and Google Analytics) to see which pages get read and where visitors arrive from. This is aggregate traffic data, not a profile of you.

What we never collect

• Payment information. Nothing is sold on this site.
• Your name, address, or phone number, unless you volunteer it to us.
• Anything about your church attendance, giving, or personal history.

How we use it

• Email: to send you the articles, the free chapter, and, only if you check the box, the daily devotional. Nothing else.
• Questions: to understand what people are actually wrestling with, so the articles, the Question Library, and the chatbot get more useful.
• Analytics: to know what's helping and what isn't.

Who else touches your data

We use a small number of standard service providers to run the site. They process data on our behalf and are bound by their own privacy terms:

• Squarespace: website hosting and analytics.
• Mailchimp: email list management and delivery.
• Google Analytics and Google Ads: aggregate traffic measurement, and a count of which of our ads led to a signup.
• Supabase, Google Cloud, and Cloudflare: the databases and servers behind the study library, Ask Grace, Find a Church, and the daily devotional.
• OpenAI and Anthropic: the language models that generate answers in Ask Grace and Grace Check. Your question text is sent to these providers to produce a response. If you use the Grace Answers app inside ChatGPT or Claude, that company also handles your conversation under its own policy.

That is the full list. No one else gets your data, and no one buys it.

How long we keep it

• Questions asked in Ask Grace or through the Grace Answers app: 24 months, then deleted automatically.
• Your email address: for as long as you stay subscribed. If you unsubscribe, Mailchimp keeps the address marked as unsubscribed so you are never emailed again. Ask us and we will delete it entirely.
• Shared answers: until you ask us to take the link down.
• Church requests: the church details are kept as part of the Find a Church directory. Your email, if you gave one, is deleted after our one reply.
• Analytics and technical logs: kept by Squarespace, Google, and our hosting providers on their own standard schedules, for traffic counts, security, and troubleshooting.

Cookies

This site uses cookies for the ordinary, boring reasons: keeping the site working, remembering that you already dismissed a banner, and counting visits. We run no ad targeting and no retargeting. The one advertising tag on the site is Google Ads conversion measurement, which tells us when one of our Google ads led someone to sign up; ad personalization is switched off on it. You can block or clear cookies in your browser at any time; the site will still work.

Your choices

• Unsubscribe: every email we send has a one-click unsubscribe link at the bottom. No hoops, no exit survey, no guilt.
• Ask us to delete your data: email hello@graceanswers.com and we will remove your address from our list, delete any chat logs we can identify as yours, and take down any answer you shared.
• Ask us what we have: same address. We'll tell you.

If you are in the EU or UK, you have these rights under GDPR regardless. We would honor them anyway.

Children

This site is written for adults and is not directed at children under 13. We do not knowingly collect information from them. If you believe a child has submitted information to us, email us and we will delete it.

A word about the tools

Grace Check, the Grace Clarity Index, Song Check, and Find a Church evaluate public teaching content: sermons, songs, and church statements that are already published. They are not tools for surveilling people, and we do not build profiles of individuals, pastors, or congregations from your use of them.

Changes

If we change this policy, we will update the date at the top of the page. If a change is substantial, such as a new category of data, we will say so in the newsletter rather than quietly slipping it in.